Contact Us

Hours of Operation

Our specialist team is available Monday through Sunday, 7:00 AM to 11:00 PM Eastern Time. We are closed on major US federal holidays.

What to Have Ready When You Call

To help us serve you faster, please have the following information available:

• Your full service address including zip code (we use this to check availability)
• The name of your current internet or TV provider, if switching
• The approximate number of devices you connect to the internet
• Your existing account number, if calling about an existing service
• Any specific plan or promotion you saw advertised

What We Can Help With

Whether you are a brand new customer or already subscribed to a service, our specialists handle a wide range of needs:

• New service orders — checking availability, comparing plans, placing your order
• Technical support coordination — diagnosing issues and coordinating with your provider
• Billing & account questions — explaining charges, updating payment methods, plan changes
• Plan upgrades or downgrades — finding a better fit for your usage
• Provider switching — moving from one provider to another smoothly

Business Address

Home Internet is owned and operated by Sumayya LLC
30 N Gould St # 49945
Sheridan, WY 82801, United States

A Note About Our Role

Home Internet, owned and operated by Sumayya LLC, is an authorized retailer of DISH Network, DIRECTV, HughesNet, Viasat, Starlink, Spectrum and Choice Home Warranty. Other internet providers are marketed through the affiliate networks operated by Digital Globe Services, LLC, and ADT-monitored security through SafeStreets, an ADT Authorized Provider. This is not the official customer service line for any provider mentioned on our site. When you call us, you are speaking with our sales and support specialists — not with the provider directly. If you need to contact a provider's official customer service, please visit that provider's official website for their direct contact details.